Press Releases
Hexindo Successfully Obtain ISO 9001:2008 Certification
After months of hard work and huge efforts, at last we have succeeded obtaining ISO 9001:2008 certification. Hence on February 23rd 2009, we are honored to receive the ISO Certification from SGS at our main lobby hall. The certificate is handed over by Mr. Nosa Kurniawan (Regional Marketing Manager of SGS) to our CEO, Mr. Toshiaki Takase and our President Director, Mr. Manuntun Situmorang. Upon attaining this attestation from SGS, we have reaped the following benefits of a quality management system:
[Competitive advantage]
ISO 9001 is top-management led, which ensures that Hexindo senior management has taken a strategic approach in its management systems. The SGS assessment, certification and bi-annual surveillance process ensures that our business objectives constantly feed into our processes and working practices to ensure maximization of our assets.
[Improved business performance and management of business risk]
ISO 9001 will continue to help our managers to raise the organization’s performance above and beyond competitors who aren’t using management systems. Certification also has made it easier to measure performance and better manage business risk.
[Attraction of investment, enhanced brand reputation and removal of barriers to trade]
Certification to ISO 9001 has boosted our organization’s brand reputation and will be a useful promotional tool. This sends a clear message to all interested parties that Hexindo is a company committed to high standards and continual improvement.
[Saves us money]
Our investment in ISO 9001 certification to our quality management system brings with it operational efficiencies, increased sales, higher return on assets and greater profitability.
[Streamlined operations and reduces waste]
The assessment of Hexindo quality management system by SGS focuses on operating processes and improvement of products and the service provided helping in reduced waste and customer complaints.
[Encourages internal communication and raises morale]
ISO 9001 has made our staff feel more involved through improved communication. Continued Assessment visits will highlight any skills shortages sooner and uncover any teamwork issues.
[Increases customer satisfaction]
The ‘Plan, Do, Check, Act’ structure of ISO 9001 has ensured that the needs of the customer are being considered and met.
